SCRS Consumer Tip: How to help when insurance says “NO”
Sometimes the billpayer doesn’t acknowledge the processes or costs associated with a repair, and either objects or denies certain necessary costs. In this video, Michael and Domenic discuss things that the consumer can do with the help of their repair facility to overcome those objections. From thorough and transparent documentation, the ability to demonstrate inconsistency in claims settlement, and escalating to upper-level management or local agents, there are a lot of ways that might add objectivity to the decision-making process of approving claims and repair costs.
